Terms of Service

Welcome to Grainova, your trusted source for nutritious and high-quality food and beverages. Before you proceed with your purchase, we kindly ask you to review and understand our terms and conditions. By using our website and making a purchase, you agree to comply with these terms and conditions.

1. Product Information:

At Grainova, we strive to provide accurate and up-to-date information about our food and beverages. However, please note that the product information on our website is for general informational purposes only. It is always recommended to read the product labels, warnings, and directions before consuming or using any food or beverage product.

2. Allergen Information:

We understand the importance of allergen information for our customers. While we make every effort to accurately display allergen information on our website, please be aware that our food and beverage products may contain allergens. It is crucial to carefully read the product labels and consult with a healthcare professional if you have any specific dietary restrictions or allergies.

3. Product Availability:

Grainova strives to maintain a wide range of food and beverage products in stock. However, product availability may vary and is subject to change without notice. In the event that a product you ordered is out of stock, we will notify you and provide alternative options or a refund.

4. Pricing and Payment:

All prices displayed on our website are in the local currency and inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. Payment for your order can be made securely through our online payment gateway. We accept major credit cards and other payment methods as indicated during the checkout process.

5. Shipping and Delivery:

We offer reliable shipping and delivery services for our food and beverage products. The shipping options, costs, and estimated delivery times will be displayed during the checkout process. Please ensure that the shipping address provided is accurate and complete to avoid any delays or issues with the delivery of your order.

6. Returns and Refunds:

If you are not satisfied with your purchase, please contact our customer service team within 7 days of receiving your order. We will gladly assist you with returns and refunds, subject to our return policy. Please note that certain perishable food and beverage products may not be eligible for return due to safety and hygiene reasons.

7. Privacy and Security:

At Grainova, we prioritize the privacy and security of our customers' personal information. We collect and process personal data in accordance with applicable data protection laws. Please refer to our Privacy Policy for more information on how we handle and protect your personal information.

8. Intellectual Property:

All content, including images, logos, and text, on the Grainova website is protected by intellectual property rights. You may not use, reproduce, or distribute any content from our website without prior written permission from Grainova.

9. Governing Law and Jurisdiction:

These terms and conditions shall be governed by and construed in accordance with the laws of [insert country]. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].

Thank you for choosing Grainova as your trusted provider of nutritious and high-quality food and beverages. If you have any further questions or concerns regarding our terms and conditions, please don't hesitate to contact our customer service team.